Welcome to Forgotten Rare. By creating an account or using the platform, you agree to these terms.
What Forgotten Rare is
Forgotten Rare is an emotional support and organization companion for families navigating rare disease and complex care. It is not a medical, legal, insurance, financial, or emergency service, and is not HIPAA compliant.
Your account
You are responsible for keeping your login credentials safe and for the information you store in the platform. Please do not enter information you would not be comfortable storing outside of a HIPAA-protected environment.
Acceptable use
- Do not use Forgotten Rare to harass, harm, or impersonate others.
- Do not upload content that violates someone else's rights or privacy.
- Do not attempt to break, reverse engineer, or interfere with the platform's security.
AI features
Forgotten Rare uses AI to generate educational and emotional support content. Output may be inaccurate or incomplete. Always confirm any AI guidance with the appropriate professional before acting on it.
Subscriptions and payments
Premium memberships are billed through our payment provider. You can cancel at any time from the billing portal; refunds are handled on a case-by-case basis. A portion of proceeds supports rare disease families in honor of Augyst.
Termination
We may suspend or terminate accounts that violate these terms. You may delete your account at any time from your account page.
Disclaimers and liability
Forgotten Rare is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Forgotten Rare and its team are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.
Contact
Questions about these terms: hello@forgottenrare.com.