Insurance Navigator
Translate denial letters, understand insurance jargon, and stay organized through appeals. Educational only - not insurance or legal advice.
Translate a denial letter
Forgotten Rare provides educational and emotional support only. This platform does not provide medical, legal, financial, insurance, or emergency advice. Always consult your child's medical team, insurance provider, attorney, social worker, or appropriate professional before making decisions.
Not HIPAA compliant. Forgotten Rare is a personal support tool, not a medical records system. Please do not enter information you would not be comfortable storing outside of a HIPAA-protected environment. Avoid posting full identifiers (full name + date of birth + medical record numbers) and any data you are required to keep within a HIPAA-covered system.
Insurance term glossary
Insurance must approve before paying for a service.
Insurance has declined to pay. You usually have appeal rights.
A formal request to reverse a denial.
Explanation of Benefits - what insurance paid and what you owe.
What you pay before insurance starts covering costs.
The most you'll pay in a year before insurance covers 100%.
Whether a provider has a contract with your insurance.
Insurance's standard for whether a service is required.
The list of medications your plan covers.
Durable Medical Equipment - wheelchairs, feeding pumps, etc.
How two insurances work together.
Prior auth & call log (coming soon)
Track requests, statuses, reference numbers, deadlines, and every conversation in one place.
Forgotten Rare provides educational and emotional support only. This platform does not provide medical, legal, financial, insurance, or emergency advice. Always consult your child's medical team, insurance provider, attorney, social worker, or appropriate professional before making decisions.
Not HIPAA compliant. Forgotten Rare is a personal support tool, not a medical records system. Please do not enter information you would not be comfortable storing outside of a HIPAA-protected environment. Avoid posting full identifiers (full name + date of birth + medical record numbers) and any data you are required to keep within a HIPAA-covered system.